Support
Information for authors: Instruct the users how they could access system support and services (e.g., help desk support, production support, etc.) in case of an emergency. Indicate the particulars and contact details of the associated employee(s) and organization(s) who provide system support including names, titles, phone numbers, and email addresses. The table below serves as an example and can be edited as required. Moreover, include instructions on how to report detected problems or bugs of the system as well as guidelines for handling security incidents, if applicable.
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