Features That Empower Your User Manuals
An all-in-one documentation tool for writing and publishing professional user manuals.
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An all-in-one documentation tool for writing and publishing professional user manuals
Sonat is a rigorous cloud-based solution that provides an easy-to-use platform for creating high-quality online manuals. We try to make user guide creation as easy as possible while helping you save time and money, impress your users, and ensure user satisfaction.
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Quickly find what you're looking for using a powerful full-text search engine
- ✓ Search the entire document portal
- ✓ Search a single document
- ✓ Search in a specific language
- ✓ Multi-term queries
- ✓ Smart scoring based on the number of matches
- ✓ Terms proximity handling
- ✓ Search keywords highlighting
Simply draft, edit, enrich your content
- ✓ Write without worrying about losing anything, thanks to the powerful auto-save feature
- ✓ Check back, correct your recent mistakes, and go forward using multiple undo-redo
- ✓ Make sure that you can always come back to check or restore your previous versions using the unlimited version history
- ✓ Simply write or paste your content and enjoy the benefits of a powerful editor to style, structure, and enrich your content
Expand your audience with multilingual management
- ✓ Reach out to your users worldwide by adding up to 184 languages to a single document without creating new ones
- ✓ Put your users at ease by displaying your guide in the users' preferred language, thanks to the locale awareness
- ✓ Reach out to your users with any device and any browser through a responsive user interface with cross-browser compatibility
- ✓ Provide global scale, fast, and reliable web and video content delivery owing to the cloud CDN
- ✓ Make sure your manual is readable by a wider audience by making good use of the system readability analyzer
- ✓ Make your manuals accessible offline by letting users download auto-generated PDFs
Save time and reuse your prior documentation
- ✓ Save your prior documents' format and style while transferring content from Google Docs, Web pages, MS Word, and other rich content
- ✓ Enjoy auto uploading of images on paste
Cut down on meetings by automating workflows
- ✓ Align your teams in a shared workspace by creating an organization and adding members
- ✓ Manage collaboration by defining roles and access levels for each member
- ✓ Speed up the process by automating workflows with parallel and sequential rules and steps
- ✓ Don't miss out on any change when you're away by opting to receive email notifications
- ✓ Comment on everything in any phase
- ✓ Make sure your documents are good enough from different aspects by creating approval processes
- ✓ Audit publication of your documents by creating publish requests
Cut down translation costs using advanced machine translation
- ✓ Have your topics translated in one click using Sonat smart translation with advanced neural machine translation technology
- ✓ Save on management costs and time by automating translation and localization workflow
- ✓ Make sure that every topic is translated into the target language by detecting topics with missing translations
- ✓ Speed up monitoring and improve cooperation through notifications and continuous reporting
Give your documentation your brand's specific look
- ✓ Reflect a consistent identity by setting your style using themes, colors, and fonts
- ✓ Maintain your brand by adding your organization's logo and favicon
- ✓ Visually classify your documents by adding document icons
Enjoy more control over publishing your documents
- ✓ Directly publish one or multiple topics in one click
- ✓ Publish a specific language or variant of a topic
- ✓ Prevent publishing low-quality documents by setting mandatory approvals
- ✓ Create publish requests to supervise publishing
- ✓ Set rules to automatically reject publishing documents that haven't met the SEO and/or readability requirements
Protect your data and create a private knowledge base
- ✓ Restrict access to specific individuals with identified email addresses
- ✓ Restrict access to staff of an organization with specified organizational email addresses
- ✓ Broaden access through sharable links to your private manuals
- ✓ Create a knowledge base for your organization or others
- ✓ Create exclusivity by restricting access to more valuable resources through private manuals
Reduce the dizziness of a messy workspace with document variants and topic history
- ✓ Add variants to your manuals for a series of products or new updated versions instead of creating separate documents
- ✓ Get rid of numerous extra documents by managing up to 184 languages in a single document
- ✓ Speed up your process by managing, applying settings, and publishing each variant and language separately or all together
- ✓ Stop making several drafts thanks to the unlimited version history
- ✓ Keep track of your location in your workspace through breadcrumbs as a navigational aid
Enjoy an unlimited archive to access and restore your topic's older versions
- ✓ Access previous versions of your topics, restore whatever you want, and publish your old versions
- ✓ Easily monitor modifications through visual comparison of added and removed content
- ✓ Keep track of change details: what has been changed, who made it, and the time it happened
- ✓ Select to compare published versions only to avoid getting lost in a long list of drafts
Rank higher in searches by creating SEO-friendly content
- ✓ Host your documents on your custom domain
- ✓ Simply add and optimize the meta description for your document and topic
- ✓ Optimize your content on the fly with the real-time SEO content checker tracking important metrics and tips
- ✓ Presence/absence of important SEO elements (SEO title, meta description, images, alt attributes, internal and outbound links)
- ✓ Key-phrase analysis (density, presence in slug, title, meta description, and subheadings)
- ✓ Integrate with SEO tools such as Google Search Console, Analytics, and Bing Search Console
Continuously improve your documentation using facilitated feedback collection
- ✓ Enable the feedback option on all your topics with a single click
- ✓ Increase your readers' engagement to rate your documentation and feedback on your manuals
- ✓ Identify your strengths and weaknesses by filtering and analyzing users' feedback based on document, variant, language, topic, status, date, and rating
- ✓ Edit your guide based on users' feedback and update it with one click
Communicate your message more clearly and make sure your users perceive it
- ✓ Get updated readability feedback and score on the fly as you progress with your content
- ✓ Meet user manuals' readability standards using real-time assessments: Flesch Reading Ease test, transition words, passive voice, paragraph length, subheading distribution
- ✓ Write helpful and easy-to-understand guides by taking the readability advice into consideration
- ✓ Prevent publishing topics with low readability scores by setting readability rules as part of the workflow
Save time using various templates and samples
- ✓ Minimize writer's block thanks to the variety of templates with examples and boilerplate
- ✓ Cut down on the structuring time using templates' preset formatting
- ✓ Reduce research time using explanations, instructions, and headings provided in specialized templates for: non-electronic products, simple electronics, smart devices, on-premise software, SaaS, and more
