Data Processing Activities

At Sonat, we engage in various data processing activities to offer our innovative tools for creating and managing online manuals and user guides. These activities include:

• Collection and Use of Personal Data: We collect personal data such as names and email addresses to facilitate account creation, provide customer support, and personalize user experiences.
• Data Storage and Security: Personal data is securely stored on Google Cloud servers located in the United States, employing robust encryption and access control measures to protect against unauthorized access and data breaches.
• Analytics and Improvement: We analyze usage data to understand how our services are used, aiming to improve user interfaces, add new features, and enhance overall service quality.
• Feedback and Communication: We collect feedback through surveys and direct communications to address user needs, improve our services, and provide updates about our offerings.

Sonat is dedicated to upholding the highest standards of data privacy and security in accordance with GDPR guidelines, ensuring that all data processing activities are conducted transparently, lawfully, and with respect for the privacy of our users.

For the list of Subprocessors please see here