Profile
Profile icon is placed on the top right of every page you reach out after logging into your account. Clicking the profile icon:
- Shows you the name of your organization
- shows you the email address you have used to log into your Sonat account
- gives you access to profile settings
- provides quick access to sending us feedback or ask a question
- And to sign out.
Send feedback or ask a question
Our team really appreciates your insight and would love to know about your experience with Sonat, hear your suggestions for improvement, and find out which parts need more work. We are also more than happy to help you if you need a demo or have questions you may have regarding the system. So please do not hesitate to contact us.
- Click the profile icon on the top right.
- Click Feedback. (You can reach out to us through the Contact Us link on the Sonat homepage)
- Fill the form to send feedback or inquire about something. Make sure you fill in all the required fields.
You can take and add a screenshot to help you explain an issue faster and more clearly:- Click the TAKE SCREENSHOT button on the bottom of the form.
- Select the area you want to include in the screenshot using the corner handles.
- * Click Crop to finalize your screenshot.
You can click TAKE SCREENSHOT under the inserted image to replace it with a new one or click the DELETE SCREENSHOT button to remove it from the form.
- Click Send. (You can click cancel if you want to quit sending the form)
Your feedback/inquiry will be sent to us and we will reach out to you ASAP.
Profile settings
You can access authentication and notification settings through your profile.
Authentication settings
You can set your email and password and manage the single sign-on through Google or Github.
Update your email and password
- Click the profile icon on the top right >> Profile.
- Click the authentication settings dropdown arrow. You can view the email address you set for signing in and other account-related notifications under authentication settings.
- Click the Set email and password button.
- Edit your email and password.
- Click Update to save your change. (You can click Cancel to quit.)
Link/unlink your account with Google or Github
You can set up a single sign-on with Google/Github and log in with one click.
- Click the profile icon on the top right >> Profile.
- Click the authentication settings dropdown arrow.
Your account is already linked with your Google and/or Github account if you have signed up using your Google and/or Github accounts and have agreed to set up Google/Github single sign-in. - Click the Link/unlink your account button. (You need to enter your Google/Github account and password when linking if you have not added them before.)
Notification settings
You can choose to receive notifications by email or cancel receiving emails by switching this option on and off under notification settings.
Sign out
You can simply sign out of your Sonat account using the profile icon >> Sign out.